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4 ans d'experience

Competences

Customer Relationship Management (CRM) Multilingual Communication Conflict Resolution & Active Listening Digital Marketing Tools (Canva, Meta Business Suite, Mailchimp) Basic Web Design (HTML/CSS fundamentals) Team Collaboration & Adaptability Fast Learner & Strong Work Ethic Call Center & Remote Communication Tools (Zoom, Google Meet)

Experience

French/English Interpreter

CENTER‑TEL BPO

2025-01 - 2026-12

Provided professional over‑the‑phone and video interpretation between Haitian Creole and English speakers. Ensured accurate conveyance of meaning, tone and context while maintaining confidentiality. Demonstrated active listening and clear communication in real‑time interactions. Adapted quickly to diverse conversation topics and customer needs, supporting seamless cross‑language communication.

Haitian Creole/French Interpreter

Language Line

2023-01 - 2024-12

Delivered remote audio and video interpretation services for Haitian Creole and French clients. Preserved the original meaning of conversations while adhering to strict confidentiality and professional interpretation guidelines. Utilised active listening and precise language skills to facilitate effective communication across cultural boundaries.

Interpreter/Translator

Purple Communication

2022-01 - 2023-12

Provided remote interpretation and translation services for multilingual customers. Assisted clients with clear and accurate communication, maintaining a professional and respectful attitude. Followed confidentiality protocols and interpretation standards to ensure high‑quality language support.

Langues

French

fluent

Haitian Creole

native

English

intermediate

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