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Competences
Experience
IT Support Technician
IMSET
2025-10 -
Provide first‑line support for students and staff, installing, configuring and maintaining computer hardware and software across campus labs. Diagnose and resolve technical issues, ensuring minimal downtime and high user satisfaction. Utilize knowledge of operating systems, network connectivity and peripheral devices to implement preventive maintenance. Collaborate with the IT department to document procedures and improve support workflows.
Cybersecurity Team Member
Cybers Club
2023-01 - 2025-12
Participated in a university cybersecurity club, assisting in vulnerability assessments and basic penetration testing exercises. Contributed to the development of security awareness materials for peers, focusing on phishing detection and password hygiene. Worked with open‑source tools such as Wireshark and Nmap to monitor network traffic and identify potential threats. Supported the organization of workshops and hackathons, fostering a collaborative learning environment.
Graphic Design Team Leader
Local Team
2022-01 - 2023-12
Led a small team of designers to create visual assets for local events, social media campaigns and promotional materials. Managed project timelines, delegated tasks and ensured delivery of high‑quality graphics using Adobe Creative Suite. Coordinated with clients to gather requirements, incorporated feedback and maintained brand consistency. Mentored junior members, improving overall team productivity and creative output.
Langues
English
fluent
French
fluent
Spanish
fluent
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