Program Manager, Madagascar

About the role

Smile Train, a cleft-care organization, is looking for a Program Manager for Madagascar. You will act as the primary relationship manager for partners and lead program implementation in the country, working closely with headquarters and regional teams. The role requires frequent travel to partner locations, including remote areas, and reports to the Program Director, East and Southern Africa.

Key responsibilities

• Relationship management: partner, government and training institution liaison, onboarding and capacity building, and strengthening cross-departmental collaboration.
• Program implementation: meet surgery and cleft care targets, conduct due diligence and needs assessments, plan annual goals, monitor partner facilities, manage budgets, coordinate training and oversee funding applications and vendor invoices.
• Compliance: adhere to safety and quality standards, oversee safety, financial and legal audits, review partner data and reports, and handle QA escalations.
• Financial management: help develop annual budgets, review payment rates, process partner payments and donor reporting.
• Communications and advocacy: represent Smile Train at conferences and media events, support branding compliance, and advocate for cleft care in national health policies.
• MEL: collect and analyse program data, track KPIs such as year-over-year cleft interventions, professionals trained and partner satisfaction, and gather feedback from partners, patients and communities.

Required profile

• Advanced degree in Medicine, Public Health, Global Health, Social Sciences, International Relations, Law or a related field.
• 7-10 years of progressive experience in public health program management, preferably in international NGOs or healthcare organisations.
• Track record managing large-scale health programs and partnerships, with hands-on experience in capacity building, training, program evaluation and financial management.
• Preferred: stakeholder engagement with Treatment Center leadership, strong analytical skills, and fluency in French and English (other languages an advantage).

What we offer

• Compensation of $14,400 - $18,000 USD per year.
• Willingness to travel frequently, including to remote areas.

To apply, complete the online application with a CV and a cover letter explaining why you are a good fit; only candidates with a cover letter will be considered.