Admin & Operations Coordinator – IT Support

About the role

We are seeking an Admin & Operations Coordinator to keep our office running smoothly in Antananarivo. The role combines everyday administrative duties with basic IT support, ensuring that both people and technology are well‑served.

Key responsibilities

• Manage day‑to‑day office administration, records, filing and correspondence.
• Maintain employee, vendor and company documentation and coordinate office supplies.
• Track invoices, payments and expenses; support bookkeeping and expense reporting.
• Coordinate with vendors, service providers and facility managers for maintenance, internet, security and utilities.
• Handle banking documentation, follow up on account requests and keep banking records up to date.
• Provide first‑level IT support for laptops, printers, internet and email; liaise with IT vendors for issue resolution.
• Support audits by keeping accurate operational documents and assist management with ad‑hoc tasks.

Required profile

• Bachelor’s degree in Business Administration, Commerce, Accounting or a related field.
• 2–5 years of experience in administration, operations, office management or bookkeeping.
• Basic knowledge of bookkeeping, invoice management and vendor coordination.
• Intermediate English (B1) required; French is a plus.

Required skills

• Proficiency with Microsoft Excel, Word and Outlook.
• Basic IT troubleshooting for hardware and software issues.