AI Director – Client‑Facing Role in London

About the role

This senior, client‑facing position will lead the AI strategy for a digital consulting practice in London. You will work closely with partners, leadership and technology teams to embed generative and agentic AI across the full client lifecycle, from discovery to delivery and ongoing value creation.

Key responsibilities

• Own and deliver the AI strategy for the consulting practice.
• Define a clear roadmap for embedding AI across the end‑to‑end client journey.
• Partner with consulting leaders to redesign service delivery using AI.
• Identify high‑impact use cases and lead workshops with senior stakeholders.
• Support partners and directors in positioning AI‑enabled services with clients.
• Translate complex AI concepts into commercial and operational value.
• Engage directly with clients to shape, validate and refine AI use cases.
• Represent the firm in senior client discussions and thought‑leadership forums.
• Drive adoption of tools that enhance consultant productivity and client responsiveness.
• Lead change‑management initiatives to ensure AI solutions are adopted in practice.
• Build AI capability and literacy across consulting teams through structured enablement and training.
• Ensure AI initiatives are well‑governed, compliant and aligned with firm standards.

Required profile

• Proven leadership experience delivering AI or digital transformation in consulting or professional services.
• Strong understanding of generative AI, intelligent agents and enterprise AI platforms.
• Track record of client‑facing senior advisory roles.
• Ability to influence and lead across partners, directors and cross‑functional teams.
• Experience moving from strategy through to execution and adoption.
• Excellent communication, facilitation and change‑leadership skills.

Required skills

• Generative AI
• Intelligent agents
• Enterprise AI platforms