Management Services Officer (NOA) – Fort Dauphin

About the role

The World Food Programme (WFP) is hiring one Management Services Officer (NOA) for Fort Dauphin, Madagascar, on a fixed-term contract of one year, renewable after the probation period. The post reports directly to the Head of Area Office and technically to the Head of Management Services Unit, and supports the delivery of high-quality, client-focused, value-for-money management services that enable WFP to provide food assistance to beneficiaries.

Key responsibilities

• Support the preparation of Management Services components of the Country Strategic Planning and Resource Planning, and functional annual plans.
• Collate data and prepare basic analysis to support planning and decision-making.
• Coordinate resource management within the area of responsibility, including assets, facilities, fleet, travel and administrative services, and monitor needs and trends.
• Coordinate procurement, finance and human resources activities and process them accurately and on time.
• Review existing procedures and systems, suggest improvements, and coordinate inter-agency initiatives linked to UN reform.
• Document issues and gaps identified by field missions and propose solutions.
• Organise learning and training for staff and partners on management services regulations, policies and procedures.
• Monitor the quality of management services at the Area Office and field office levels and propose corrective measures.
• Act as focal point for coordination with the Country Office's Management Services Unit.

Required profile

• Advanced university degree in Business/Public Administration, Engineering or another relevant field, or first university degree with additional years of related experience and/or training.
• At least one year of postgraduate professional experience, or three years after a first university degree.
• Desired: experience in at least one management services line of business (assets, facilities, fleet, travel) and experience drawing insights from data and performance metrics.
• Fluency (level C) in French and intermediate (level B) English.

What we offer

• A highly inclusive, diverse and multicultural working environment.
• Training, accreditation, coaching, mentorship and internal mobility opportunities.
• An attractive compensation package (see the Terms and Conditions of the vacancy).

Applications are submitted only through the online recruiting system, with a CV and cover letter; the deadline is 29 November 2026.