Solution Architect – Telecom & Digital Channels

About the role

Our client, a leading telecom group, seeks a Solution Architect to design and deliver customer‑facing digital platforms—including mobile apps, web portals, self‑care, eCommerce, CRM and omnichannel journeys—from Antananarivo.

Key responsibilities

• Design end‑to‑end solutions across digital channels and telecom ecosystems, from high‑level to detailed design.
• Translate business and journey requirements into architecture‑ready designs and challenge weak specifications.
• Produce architecture deliverables (SDD, HLD/LLD, integration diagrams, deployment views) and defend them in review boards.
• Ensure scalability, security, resilience and performance by design.
• Partner with development, vendor, QA, DevOps and project teams through implementation, testing and go‑live.
• Align designs with enterprise architecture standards and the group’s target state.

Required profile

• 7+ years in solution or technical architecture, preferably with telecom operators or vendors.
• Proven delivery of digital channel platforms such as mobile apps, self‑service portals, eCommerce and omnichannel solutions.
• Hands‑on integration experience with CRM, billing, charging/OCS, order management, API gateways and identity systems.
• Strong knowledge of API‑led architecture, microservices, REST/SOAP and event‑driven integration.
• Understanding of security fundamentals (OAuth2, SSO, IAM) and Agile/DevOps practices.
• Nice‑to‑have: TM Forum Open APIs, TOGAF, cloud certifications (AWS, Azure, GCP) and exposure to BSS/OSS vendors.

Required skills

• API‑led architecture
• Microservices
• REST and SOAP
• Event‑driven integration
• OAuth2, SSO, IAM
• Agile delivery
• DevOps / CI‑CD awareness
• TM Forum Open APIs
• TOGAF
• AWS, Azure, GCP
• BSS/OSS ecosystems
• Amdocs, Huawei, Salesforce, MuleSoft, WSO2