SOC Level 1 Analyst

About the role

Ontrac Solutions is seeking a SOC Level 1 Analyst to join its cybersecurity operations team. This position offers hands‑on exposure to modern SOC processes, incident monitoring, and enterprise‑grade security tooling in a fast‑paced environment.

Key responsibilities

• Monitor alerts across SIEM, EDR, Microsoft Defender, threat‑intelligence feeds and other SOC platforms.
• Perform first‑level triage, validate alerts, differentiate false positives and escalate genuine incidents.
• Analyze logs from firewalls, IDS/IPS, IAM systems, endpoints and applications, correlating events for initial investigations.
• Document indicators of compromise, create and maintain structured incident tickets, and ensure proper escalation to L2 teams.
• Handle SOC requests via email, SOAR, ServiceNow, perform health checks on monitoring platforms, and support 24/7 shift handovers.
• Identify noisy alerts, suggest improvements to correlation rules and contribute to SOC process documentation.

Required profile

• Solid understanding of cybersecurity fundamentals and SOC operations.
• Basic knowledge of networking, systems administration, identity management and cloud environments.
• Strong attention to detail, ability to follow procedures under pressure and good written communication skills.
• Willingness to work in a shift‑based 24/7 operational setting.

Required skills

• Experience with SIEM platforms.
• Familiarity with EDR solutions.
• Microsoft Defender usage.
• Threat‑intelligence analysis.
• SOAR tools.
• ServiceNow ticketing.
• Firewalls, IDS/IPS, IAM systems.
• Log analysis and correlation.
• Basic cloud environment concepts.

What we offer

• Exposure to enterprise‑scale cybersecurity operations.
• Hands‑on experience with modern SOC tooling and processes.
• Opportunities for professional growth within the cybersecurity field.